Frequently asked questions will be answered here. If there is anyting else you need help with, please don't hesitate and ask. The happy little button will help you <3
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How long does it take for my order to ship?
Items marked as "immediately available" will be dispatched in 3-5 work days.
All other items/garments are made-to-order, which means that I will only start cutting and sewing when you made your order. The typical processing time is 2-3 weeks, however if you're making a custom order then I will let you know in our messages how long it will take as we often have to order custom fabrics for it.
Do you ship worldwide?
Yes, we ship worldwide and we are located in the UK. Please be aware that you might need to pay additional postal or tax charges when ordering from overseas!
How long does shipping take?
Shipping to the UK usually takes 3-5 working days.
International shipping depends on the country of destination. US orders for example usually take 10-12 working days.
Can I return items?
Items markes as "immediately available" are eligible for return under certain circumstanced. Garments that were made for you are not eligible for return. However, if you chose a standard size we might be able to exchange your garment, so all is not lost. You will be responsible for the shipping cost and also we are not responsible for packages that get lost in transit.
For more information please check our refund policy.
Are all your garments handmade?
All my garments are 100% handmade with a high attention to detail and an extra bit of love! If you buy from nightingale corsetry, then you are supporting a small buisness and not a faceless giant.
Can I become a brand ambassador?
Here at nightingale corsetry we're always happy to collaborate with other like-minded people to create amazing things together! Do you think you got what it takes? Then send us a message, we look forward to hear from you!
Can I shorten the laces on my corset?
I purposely cut the ribbons for all corsets quite long to give you as much wiggle room as possible. However if you want to shorten them that's absolutely not a problem. Simply cut the excess off and carefully "burn" the open edge. The ribbon is made from polyester so the material will just melt under the heat which results into it not fraying anymore.